Privacy Policy

Nari Career Solutions, trading as Nari (“Nari”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the Nari platform, website, and related services. This policy applies to all visitors, registered users, and paying members who access or use Nari.

1. Who We Are

We are the data controller of your personal information. If you have any questions about this Privacy Policy, please contact us at ryan@wearenari.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address.
• Career information, resumes/CVs, and professional background.
• Payment information (processed securely via third-party providers).

We also automatically collect information when you use our services, such as your IP address, device type, and cookies.

Note: We may process sensitive data voluntarily provided by career changers, returning parents, veterans, and neurodivergent professionals to better tailor our services.

3. How We Use Your Information

We use your information under lawful bases for the following purposes:

• Account management and administration.
• Providing AI-powered career guidance and insights.
• Giving coaches context for better support.
• Processing documents like resumes and cover letters.
• Providing customer support and communications.
• Improving our platform and ensuring data security.

4. Use of Artificial Intelligence

We use AI to provide guidance and insights. AI-generated outcomes are not guaranteed and may not always be accurate. Human review of AI outputs may occur. We may use your data to train our internal models to improve our services, but we do not use your data to train public or third-party AI models.

5. Data Sharing and Third Parties

We do not sell your data. We may share your information with trusted third parties for cloud hosting, AI processing, payment processing, customer support, and legal or regulatory compliance.

6. International Data Transfers

Your data may be processed outside of your country of residence, including in the US. We ensure appropriate safeguards, such as Standard Contractual Clauses, in compliance with UK GDPR and GDPR Article 46.

7. Data Retention

We retain your account data while your account is active. Uploaded documents are retained until deleted by you. Inactive accounts are anonymised after 24 months. Limited technical logs may be kept for security purposes.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing, including objecting to AI training.
• Request data portability.
• Withdraw your consent at any time.
• Lodge a complaint with the ICO or your local EU supervisory authority.

To exercise your rights, contact us at ryan@wearenari.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies. You can manage your preferences through your browser settings. For more details, refer to our Cookie Policy.

10. Data Security

We implement strong security measures including encryption, access controls, secure infrastructure, and incident response procedures to protect your personal information.

11. Children’s Data

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 16.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will communicate any material changes to you directly.

13. Contact

If you have questions, comments, or wish to lodge a complaint, please email us at hello@wearenari.com.